ELENOR – Shipping & Delivery

At ELENOR, we aim to process and deliver your order as quickly and efficiently as possible.

Order Processing

Orders are normally processed within 1–2 business days after payment has been successfully confirmed.

Orders placed during weekends or public holidays will be processed on the following business day.

During busy periods, promotions, or holidays, processing times may be slightly longer.

Estimated Delivery

Estimated delivery time is 4–10 business days after your order has been processed.

Delivery times are estimates and may be affected by circumstances beyond our control, including customs procedures, courier delays, severe weather, or periods of high demand.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking number and a link to follow the delivery.

Please allow time for tracking information to become active after receiving your dispatch confirmation.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

Any available free-delivery promotions will be applied according to the conditions shown on the website.

International Shipping

We offer international shipping to selected destinations.

International customers are responsible for any customs duties, import taxes, or additional charges imposed by their country. These charges are not included in the product price or shipping cost unless stated otherwise.

Order Confirmation

After placing your order, you will receive an order-confirmation email.

Please review the information carefully and contact our customer support team as soon as possible if you notice an error.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

ELENOR cannot be held responsible for delays, failed deliveries, or lost packages resulting from incorrect or incomplete address information.

Contact Us

If you have questions about your order or delivery, please contact our customer support team and include your order number.

Happy Shopping!

The ELENOR Team